Frequently asked questions
What is a CFP® Professional?
CFP® Professional stands for CERTIFIED FINANCIAL PLANNER™ Professional, it’s the gold standard of financial planning. Here you get a dedicated CFP(R) professional backed by a team of experts that will help plan a path toward financial prosperity. All of our CFP® Professionals have a wealth of experience and knowledge and come with the highest credentials.
What does a CERTIFIED FINANCIAL PLANNER™ (CFP) Professional do?
What is a fiduciary?
How do I know I’ll be getting the best advice?
As fiduciaries, we are legally bound to give you advice that serves your best interest. We also charge flat fees instead of commissions or by AUM (also known as Assets Under Management- charging based on the amount of investments managed by an advisor, usually a percentage) so no one is giving you unnecessary advice to line their own pockets. We strenuously vet our advisors to ensure our clients are working with excellent practitioners. And on a side note we believe in working with nice, honest people. Life is too short to work with jerks.
Where is Facet located?
How is Facet different from robo advisors?
How does Facet charge for its services?
We charge a flat fee for comprehensive financial planning, based on the services that will best suit your needs. Unlike many financial planners, we do not base our fees on assets under management (AUM) or on commissions. We believe these models can create complacency and muddy the intentions of the financial plans created. We are in the business of working for you to develop sound financial plans that are tailored to your goals and will not sell you unnecessary products to create higher commissions. Our prices range from $2,000 to $6,000, annually.
Why doesn’t Facet charge based on assets under management?
What is the sign up process like?
Our sign up process is simple and designed to help us learn more about you and your needs, so we can show you how Facet’s unbiased financial advice benefits every facet of your life.
To get started, fill out this form and a Facet expert will call you within 24 hours to schedule an introductory call (or, you can call 1-888-339-5536 to speak with someone now). They’ll take the time to hear more about your financial life, understand your needs, and create a customized package that works best for you. They’ll also help you understand what it’s like to work with Facet, walk you through our secure, easy-to-use online platform, and answer any questions you might have. When you’re ready to move forward, we’ll schedule your first meeting with your own CFP® Professional at Facet.
Facet's client experience
How does Facet meet with me?
What happens when I have a question? Will I be calling into a call-center?
Can Facet help with my 401(k)?
Yes, that’s core to making sure all assets are managed properly – not just the assets we directly manage. We believe in a holistic approach to managing all of your assets.
Can Facet help me pick my employee benefits?
Yes, it’s one of our core services. We are there for you for each and every individual enrollment period.
Can Facet help me with my stock option plan?
Of course. In fact, it’s another one of our core services we provide for our clients. We analyze and consult on the tax impact these option plans may create and then take a look at how they affect the rest of your portfolio to set up the best plan for you. Once again, we want to consult on all of the parts of your financial life – not just the money you’ve entrusted us to manage directly.
Can Facet help me with my IRA and brokerage account?
Yes, we can manage assets directly for clients or provide guidance if clients would rather hold their assets on their own.
How often will I meet my CFP® Professional?
How does Facet think about managing money?
We believe in passive management. We want to be market participants rather than trying to beat the market by picking stocks. We are focused on minimizing fees and maximizing diversification.
I’m not sure I need financial planning. Can I talk to someone before signing up?
How do I get started?
Who owns my data?
Your data will always be yours.
We employ industry best practices to keep your data safe. We will never sell your data.
When it comes to protecting you and your data, we do not believe that simply checking boxes to ensure compliance is adequate. We employ industry best practices to ensure information security is at the core of our technology and business operations, yet strive to set a new standard for bank-level security and privacy.
Why does Facet ask me to "link" my accounts?
While never a requirement, you will be invited to enter your online financial institution credentials. We never see those credentials, nor do we store them. Your credentials are securely passed to your financial institution and we are provided with a read-only feed of balance and transaction information. We do not have access to your money nor can we make any changes to your account. If for whatever reason you want to remove our read-only access, you will be able to de-link those accounts.
You can learn more about account linking here
Where does Facet store my data?
We host our servers using Amazon Web Services (AWS). All data is encrypted in-flight and at-rest to ensure only the right people view your information for the right reasons: providing you a customized plan for achieving your financial goals. If you have any questions, let us know: [email protected].